Current Opening
M365 Engineer – Support
Deliver L1/L2 Microsoft 365 support, troubleshooting, user administration, migrations, security management, incident resolution, and documentation.
About the role
We are looking for an M365 Support Engineer with 2–6 years of hands-on experience in providing L1/L2 support for Microsoft 365 environments. The role involves troubleshooting user issues, managing M365 services, and ensuring smooth enterprise operations.
Key responsibilities
- Provide L1/L2 support for Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive)
- Troubleshoot issues related to email, collaboration tools, and access management
- Manage users, licenses, and groups through Azure AD
- Monitor service health and handle incidents/service requests
- Support M365 configurations, deployments, and migrations
- Work on Microsoft Purview, DLP, and Information Protection policies
- Maintain documentation for incidents, resolutions, and SOPs
Requirements:
- B.Tech / BE (CS / IT / ECE or related field)
- 2–6 years of experience in M365 / O365 support
- Strong knowledge of Exchange Online, Teams, SharePoint, and OneDrive
- Hands-on experience with Microsoft Purview, DLP, and Information Protection (Mandatory)
- Basic understanding of Azure AD, Active Directory, and PowerShell
- Familiarity with ITIL processes and ticketing tools
- Good communication and troubleshooting skills
What We Offer:
- Exposure to enterprise Microsoft 365 environments
- Opportunity to work on real-time support and deployments
- Learning and growth in Cloud & Collaboration technologies
- Stable role with strong career progression
Apply for this role
M365 Engineer – Support · Noida(Onsite) · Full Time
Position ID
STCJID0520260034
Location
Noida (Onsite)
Type
Full Time
Experience
2-6 years
Function
M365 Engineer – Support
Schnell Technocraft empowers enterprises with secure, scalable technology solutions across cloud, cybersecurity, automation, data, applications and managed IT services.
Services
Company
Get In Touch
- Ste No-304, H, Block No - 32, H Block, Sector 63, Noida, Uttar Pradesh 201309, India
- +91 120 4026117
- salesconnect@schnelltechnocraft.com