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Government · Transportation · Device Management

Migrating a State Transportation Agency
from AirWatch to Intune

Migrating ~18,000 mobile users off AirWatch to Microsoft Intune for a state transportation agency spanning highways, rail and 400+ airports delivered ahead of a seven-month deadline with ~$1.3M saved.

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~18,000

Mobile users

~$1.3M

Saved

Ahead of schedule

7-month deadline

The challenge

  • Little visibility into the AirWatch configuration, features or documentation
  • No Intune equivalent for accessing file shares from mobile devices
  • No native way to group devices by district, or to report by district for financial mapping
  • Missing project governance against a hard seven-month deadline

What we did

Discovery & assessment

  • Assessed the AirWatch environment
  • Delivered a discovery report with use cases mapped to teams

Governance

  • Set up governance at strategic, tactical and operational levels

Change management

  • Ran change management with change champions
  • Delivered 200+ virtual sessions for end users

Technical solution design

  • Mapped Intune to functional and non-functional requirements
  • Built a custom way to group devices by category
  • Worked directly with Microsoft and Apple to resolve issues
  • Designed a BYOD model for contractors

The outcome

All devices migrated

Full migration off AirWatch to Microsoft Intune.

Ahead of schedule

Completed before the seven-month deadline.

~$1.3M saved

Significant cost reduction for the agency.

Clean device estate

~13,000 Apple Business Manager records cleaned up — no rogue or unmanaged devices.

Client profile

Industry

Government / transportation

Size

14+ districts · ~18,000 mobile users

Region

United States

Scope

Highways, intercity rail, 400+ public-use airports & heliports

Services

Discovery & assessment
Project management
Change management
Technical solution design

Technologies

AirWatch (Workspace ONE)
Microsoft Intune
Apple Business Manager (ABM)

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