Keep your applications running, secure and improving — run for you. Our application managed services deliver L1–L3 support, monitoring, maintenance and continuous improvement under clear SLAs, including 24×7 where needed.
Application managed services (AMS) provide the ongoing running, support, maintenance and improvement of your applications by an expert partner — L1–L3 support, monitoring, incident and problem management, updates and continuous enhancement — under clear SLAs, so your software stays available, secure and evolving.
Schnell Technocraft delivers application managed services: L1–L3 support, proactive monitoring, incident and problem management, bug fixes and minor changes, patching and updates, performance optimisation and continuous improvement — with full SLA management and reporting. We support your own, third-party and legacy applications, blend run-and-maintain with proactive enhancement, and provide 24×7 cover for business-critical systems.
Developers pulled off projects to fix production issues.
Application incidents disrupting the business.
Apps left unpatched and outdated.
Support without SLAs, reporting or ownership.
Delivered as a fully managed service under clear SLAs.
Service-desk, troubleshooting and deep technical fixes.
Catch issues before users do.
Resolve incidents fast and fix root causes.
Code-level fixes and minor changes under SLA.
Keep applications patched, secure and current.
Tune performance, reliability and cost.
Blend run-and-maintain with steady enhancement.a
Clear SLAs and transparent reporting.
A structured, ITIL-aligned approach to running your IT reliably.
Knowledge transfer.
Proactive alerting.
L1–L3 handling.
Incidents & root cause.
Patch & update.
Continuous & reported.
When production issues pull your developers into firefighting, projects stall and risk grows. We run, maintain and improve your applications under clear SLAs — resolving incidents, fixing root causes, patching and enhancing — so software stays reliable and your team stays focused forward.
always watching
SLA-backed response
threat hunting
24×7 monitoring, detection and response.
Proactively find hidden threats.
Fast containment when it counts.
Evidence for ISO 27001 and DPDPA.
A proven method discover, design, build and operate.
Connect environments and tailor detection use cases.
Establish monitoring, SLAs and security posture.
24×7 monitoring, detection and response.
Proactive hunting and incident response.
Regular reporting, reviews and improvement.
Enterprise-grade security operations run for you — 24×7 monitoring, MDR, proactive threat hunting and fast incident response under clear SLAs — so threats are caught and contained around the clock without building your own security team.
Skilled analysts watching your environment day and night.
Sentinel and Defender at the core, integrated with your tools.
Proactive threat hunting and incident response.
Evidence and reporting for ISO 27001 and DPDPA.
Tell us your goals. We'll come back within one business day with the right expert and a clear next step.
Schnell Technocraft empowers enterprises with secure, scalable technology solutions across cloud, cybersecurity, automation, data, applications and managed IT services.