Give employees and customers an AI assistant that actually helps. We build custom virtual agents and copilots with Microsoft Copilot Studio grounded in your data, taking real actions, secure and governed.
Virtual agents are AI-powered conversational assistants that answer questions and complete tasks for employees or customers; copilots are AI assistants embedded in tools and processes that help people work — drawing on your data to draft, summarise, answer and act.
Schnell Technocraft builds virtual agents and copilot solutions with Microsoft Copilot Studio — grounded in your approved data, connected to your systems via Power Automate to take real actions (raise tickets, look up records, trigger workflows), and governed for accuracy, security and compliance. We also help you adopt and extend Microsoft 365 Copilot.
Teams overwhelmed by the same IT, HR and support questions.
Old FAQ bots that frustrate more than they help.
Answers buried in documents no one can find.
Fear of inaccurate, insecure or ungoverned AI answers.
Engaged as advisory, implementation or a fully managed service.
Build AI copilots grounded in your data and knowledge.
Conversational assistants for employees and customers.
Connect to systems via Power Automate to resolve requests.
Ground answers in your approved content for accuracy.
Adopt and extend M365 Copilot across your organisation.
Connect agents to ITSM, HR, CRM and line-of-business systems.
Access controls, guardrails and monitoring for safe AI.
Monitor, tune and improve agents over time.
A structured approach that maps to how automation actually delivers value.
Your approved data.
Natural-language AI.
Systems via Power Automate.
ITSM, HR, CRM.
Guardrails & access.
Monitor & tune.
A useful copilot doesn't just answer — it acts. We ground agents in your data for accurate answers and connect them to your systems so they raise tickets, look up records and complete tasks — all governed, so AI is helpful and safe.
accurate answers
end-to-end resolution
safe & secure
Answer and resolve common employee requests.
Customer support
Find answers buried in documents instantly.
Roll out and extend Microsoft 365 Copilot.
A proven method discover, design, build and operate.
Find high-value agent and copilot use cases.
Ground in your data and design conversations and actions.
Develop the copilot in Copilot Studio with integrations.
Apply guardrails, access controls and testing.
Monitor, measure and continuously improve.
AI copilots and virtual agents that genuinely help — grounded in your data for accurate answers, connected to your systems to resolve requests end to end, and governed so they're secure, accurate and compliant.
Custom copilots grounded in your data and systems.
Agents that resolve requests, not just answer them.
Guardrails, access controls and monitoring built in.
From first agent to continuously improving copilots.
Tell us your goals. We'll come back within one business day with the right expert and a clear next step.
Schnell Technocraft empowers enterprises with secure, scalable technology solutions across cloud, cybersecurity, automation, data, applications and managed IT services.